Privacy Policy

Effective Date: January 2025 Carolina Barrera Law Firm (“the Firm,” “we,” “our,” or “us”) is committed to protecting your privacy, your personal information, and your trust. When you come to us—online, by phone, or in person—you deserve clarity, honesty, and control over how your information is used. This Privacy Policy explains what information we collect, how we use it, and how we protect it. We proudly serve clients across New Mexico, including Albuquerque, Santa Fe, Española, Taos, Las Cruces, and surrounding counties. We provide bilingual (English & Spanish) services and strive to make our legal support accessible to all members of our community.

1. Information We Collect

We collect information to provide legal services, respond to inquiries, and improve your experience with our Firm. This includes:

a. Information You Provide Directly

Name, address, phone number, and email
Case-related details (family law, probate, injury, etc.)
Documents you upload or send to us
Payment information when applicable
Preferences such as language (English/Spanish) and communication method

b. Information Collected Automatically

When you visit our website (barreralawnm.com):

IP address
Browser type
Device type
Website interactions (pages visited, forms submitted)
Cookies and similar tracking technologies

c. Information From Third Parties

We may receive information from:

Referral partners
Public records
Court databases
Legal service platforms

2. How We Use Your Information

We use your information to provide the compassionate, clear, and strong representation we’re known for. This includes:

Evaluating your case and determining if we are a good fit
Communicating with you regarding your legal matter
Preparing legal documents, filings, and case strategies
Improving our website and client experience
Sending appointment reminders or important updates
Maintaining internal records and complying with legal obligations
Providing bilingual communication and culturally aligned services

We do not sell your information. We do not share your information with advertisers. We do not use your data for automated decision-making.

3. Legal Basis for Processing (For Compliance Purposes)

We process your information based on:

Your consent (example: submitting a form)
Performance of a contract (example: providing legal services)
Legal obligations
Legitimate interest (example: improving communication, preventing fraud)

4. How We Share Information

We only share information when necessary for your legal matter or when required by law.

This may include sharing with:

Courts and government agencies
Opposing counsel
Expert witnesses
Co-counsel or legal partners
Service providers who help us operate our website or case management systems

All third-party providers are contractually obligated to protect your information.

We do not share your information with anyone else without your explicit permission unless lawfully required.

5. Your Rights & Choices

You have the right to:

Access the personal information we hold about you
Request corrections
Request deletion (where allowed by law)
Opt out of certain communications
Request your information in a portable format
Withdraw consent at any time

To exercise these rights, contact us at: carolina@barreralawnm.com or (505) 505-3505.

6. How We Protect Your Information

We use administrative, technical, and physical safeguards to protect your data, including:

Secure case management systems
Encrypted record storage
Limited-access internal systems
Staff training in confidentiality and ethical duties
Bilingual, culturally sensitive communication processes

As attorneys, we are bound by strict confidentiality obligations and New Mexico professional ethics rules.

7. Children’s Privacy

Our website and services are not directed to individuals under 18. We do not knowingly collect information from minors without parental or guardian involvement.

8. Cookies & Tracking Technologies

We may use cookies to:

Improve website performance
Enhance your browsing experience
Track analytics (anonymously)
Support accessibility features

You may disable cookies in your browser settings. Doing so may affect website functionality.

9. Communication Preferences

We may contact you via:

Phone
Email
Text message
Client portal

For Spanish-speaking clients: We provide all communication in Spanish upon request and maintain bilingual staff. You can update communication preferences anytime.

10. External Links

Our website may contain links to third-party sites (e.g., social media, legal resources). We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy as needed. When updates occur, we will revise the effective date at the top and, if substantial changes are made, notify you directly.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Carolina Barrera Law Firm
1200 Pennsylvania St NE, Suite B
Albuquerque, New Mexico 87110
Email: carolina@barreralawnm.com
Phone: (505) 505-3505
Website: https://barreralawnm.com